We’ve put together answers to the most common questions to help you shop with confidence. If you don’t see what you’re looking for, our support team is always here to help.
Shipping
How long does shipping take?
In-stock sizes ship within 1–2 business days. Sizes on backorder (currently M & 2XL on Grace Over Guilt) ship with the next restock — check the product page for current availability before ordering. Tracking is sent by email as soon as your order ships.
Do you offer free shipping?
Yes — free shipping on every order, US and Canada, no minimum required.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery, provided items are unworn, unused, and in original condition.
How do I start a return or exchange?
Contact our support team and we’ll guide you through the process.
Products & Sizing
How do your products fit?
Our tees are cut with a boxy, streetwear fit — shorter and wider than a standard tee, with a dropped shoulder. If you want a closer, more standard fit, size down. Full measurements are on each product page under Size Guide.
What materials do you use?
We use premium, heavyweight fabrics designed for durability, comfort, and everyday wear.
Orders & Payments
How can I track my order?
Once your order ships, you’ll receive a tracking link by email.
What payment methods do you accept?
We accept major credit cards, Shop Pay, Apple Pay, and Google Pay.
Need More Help?
If you still have questions, we’re happy to assist.
📧 Email: support@divineyz.shop
💬 Live Chat: Available on our website
We’re here to make your experience with DIVINITY® smooth, transparent, and stress-free.